Privacy Policy

Privacy Policy
This Privacy Policy was last updated on February 2, 2017.
Our Policy:
Welcome to www.sayspeaking.com, the web site (the “Site”) of SAY Global, Inc. (“SAY”, “we”, “us” and/or “our”). This Site is operated by SAY Global, Inc. and has been created to provide information about our company and our online services providing one-on one- foreign language tutoring for Korean learners worldwide, mobile applications and related services (together with the Site, the “Services”) to our Service visitors (“you”, “your”). This Privacy Policy sets forth SAY Global, Inc. ’s policy with respect to information including personally identifiable data about you or the student (“Personal Data”) and other information that is collected from visitors to the Site and Services. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms of Use http://www.sayspeaking.com/terms. By using our Service, you consent to the data practices prescribed in this statement.
Information We Collect:
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Personal Data That You Provide Through the Services: We collect Personal Data from you about you or the student when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Services or use certain Services. Wherever SAY Global, Inc. collects Personal Data we make an effort to provide a link to this Privacy Policy. For children below 18, we encourage you to supervise and monitor all sessions and content being shared by your student in connection with the Services. Your student should never share any information he, she or you as the parent or guardian may be uncomfortable sharing.
By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. You acknowledge and agree that if you are providing Personal Data about a student minor using the Services, you have all rights necessary to do so. If you provide Personal Data to the Services, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of SAY Global, Inc. and the authorized third parties referred to herein located in the United States.
Other Information:
Non-Identifiable Data: When you interact with SAY Global, Inc. through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. SAY Global, Inc. may store such information itself or such information may be included in databases owned and maintained by SAY Global, Inc. affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
In operating the Services, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.
We also may use local shared objects, also known as Flash cookies, to display content based upon what you view on our site to personalize your visit. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, SAY Global, Inc. often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and SAY Global, Inc. may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. SAY Global, Inc. may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Tracking users’ use of SAY Global, Inc. : We may allow third party service providers to use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Services. These services use cookies and Javascript to track number of visits, links users click on, sections users read, and analyze how users use the Site allowing us to enhance your experience when you use the Service. For more information on how these services uses this data here are some of the services we may use: Google: www.google.com/policies/privacy/partners/, Optimizely - https://www.optimizely.com/privacy/, HotJar -https://www.hotjar.com/privacy, and Lucky Orange - http://luckyorange.com/privacy.php
Children.
Company does not knowingly collect or solicit Personally Identifiable Information from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@sayspeaking.com.

Our Use of Your Personal Data and Other Information:
SAY Global, Inc. uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. We may also use Personal Data to allow you to book and pay for tutoring sessions, catalog information about the student’s progress, send you reminders or alerts about upcoming sessions or to notify and thank an individual or school that referred you to the Service that you have signed up. SAY Global, Inc. and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. SAY Global, Inc. and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
If SAY Global, Inc. intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
Our Disclosure of Your Personal Data and Other Information:
SAY Global, Inc. is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. Further, we will never share the student’s last name, your last name, your address, the student’s address, your email address or phone number, the student’s email address or phone number or your payment information with any third party. Without limiting the foregoing, there are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Tutors: SAY Global, Inc. will share certain information with our tutors and tutor managers as necessary to provide you the Services and improve upon your experience. This information includes, but may not be limited to, your first name, the student’s name (but only the last name initial), the student’s age, the student’s school and grade, the student’s city and state, the student’s language level and the student’s interests, content discussed in tutoring session (including Session Recordings, as defined in our Terms of Use), the student’s word list and account activity as well as any comments or notes from previous tutors. All of our tutors are bound by confidentiality obligations and are prohibited from using such information outside of providing the Services to you.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
Agents, Consultants and Related Third Parties: SAY Global, Inc. , like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: SAY Global, Inc. may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SAY Global, Inc. , (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Your Choices:
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Your Choices:
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Exclusions:
SAY Global, Inc. does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to SAY Global, Inc. through the Services, please contact us, and we will endeavor to delete that information from our databases.
Children:
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Links to Other Web Sites:
This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by SAY Global, Inc. (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that SAY Global, Inc. endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.
Security:
SAY Global, Inc. takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to SAY Global, Inc. via the Internet.
Other Terms and Conditions:
Your access to and use of the Services is subject to the Terms of Service at http://www.sayspeaking.com/terms
Changes to SAY Global, Inc. ’s Privacy Policy:
The Services and our business may change from time to time. As a result, at times it may be necessary for SAY Global, Inc. to make changes to this Privacy Policy. SAY Global, Inc. reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Access to Information; Contacting SAY Global, Inc. :
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Services. Please also feel free to contact us if you have any questions about SAY Global, Inc. ’s Privacy Policy or the information practices of the Services.
You may contact us as follows: support@sayspeaking.com