Last updated April 24, 2018
Welcome to www.sayspeaking.com, the website (hereafter the “Site”) of SAY Global Inc. (hereafter “SAY”, “we”, “us” and/or “our”). This Site is operated by SAY and has been created to provide information about our company and our online services providing foreign language tutoring for Korean learners worldwide and related services (together with the Site, hereafter “the Services”) to our Service visitors (hereafter “you”, “your”, “the student”).
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
You can visit the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.
Non-Identifiable Data: When you interact with SAY through the Services, we receive and store certain non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. SAY may store such information itself or such information may be included in databases owned and maintained by SAY affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, SAY often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and SAY may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. SAY may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.
For more information on how these services uses this data here are some of the services we may use: Google: www.google.com/policies/privacy/partners/, Optimizely - https://www.optimizely.com/privacy/, HotJar -https://www.hotjar.com/privacy, and Lucky Orange - http://luckyorange.com/privacy.php
We also may use local shared objects, also known as Flash cookies, to display content based upon what you view on our site to personalize your visit. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here:
For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. We may also use Personal Data to allow you to book and pay for tutoring sessions, catalog information about the student’s progress, send you reminders or alerts about upcoming sessions or to notify and thank an individual or school that referred you to the Service that you have signed up.
SAY and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Services to help us improve the content and functionality of the Services, to better understand our users and to improve the Services. SAY and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. If we do so, each marketing communication we send you will contain instructions permitting you to "opt-out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below.
Our Disclosure of Your Personal Data and Other Information: SAY is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. Further, we will never share your address, email address, phone number, or payment information with any third party. Without limiting the foregoing, there are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Tutors: SAY will share certain information with our tutors and tutor managers as necessary to provide you the Services and improve upon your experience. This information includes, but may not be limited to, your name, age, school and grade, city and state, language level and interests, content discussed in tutoring session, word list and account activity, feedback or reviews, as well as any comments or notes from previous tutors. All of our tutors are bound by confidentiality obligations and are prohibited from using such information outside of providing the Services to you.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
Agents, Consultants and Related Third Parties: SAY like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Legal Requirements: SAY may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SAY, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Security: SAY takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to SAY via the Internet.
Other Terms and Conditions: Your access to and use of the Services is subject to the Terms of Service at http://www.sayspeaking.com/tos